You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases. Click Here to register.
Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing their item(s), if you have other questions, please just send it to firstname.lastname@example.org
- You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise.
- You can browse, shop and, if necessary, complete your order at a later time. We’ll keep track of the items you’ve already put in your shopping bag so that when you come back later, you will not have to re-select the items again. Note that placing items to your shopping bag for purchase at a later time does not guarantee item availability.
As soon as you Sign In to your account with your email address and password, it will direct you to your account overview to update/edit your account information.
Please Click Here to contact our Customer Service Team or via WhatsApp (+51) 923275801.
Unfortunately, we do not take orders over the phone at this time. However, you may order directly from our online website or on your smartphone. Click Here to shop.
Shopping on our site is safe and secure. Please Click Here to view the full details on how we protect your privacy and personal information.
We accept the following forms of payment:
- Master Card
- American Express
- Diners Club
Yes, you can! After your order have been placed you will only have 3 hours to cancel or make any modification to your order. If you are unable to make the changes in your account please contact us Here or send a message to our Whatsapp (+51) 930224942.
- You may view the status of your order by logging into your DiindO! account and clicking on Orders. Click Here to check on that status of your order.
- Click on Track Your Order at the top or footer of the page. Make sure to have the order # and email address available.
- Confirmations are sent via email within 24-72 hrs when
- Your order has been received or;
- Your shipment has been processed, based on the valid email address provided to us.
- If you did not receive any confirmation emails, please check your email spam filter.
- Add us to your email contacts.
- To avoid any duplicate orders, please go to MY ACCOUNT to verify your order has been placed before resubmitting your order.
- Please allow 24 to 72 hours for your order status to change.
- DiindO! was unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically cancelled.
- If your order has been cancelled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address.
- If you still need assistance please contact us by email through the Contact Us link.
Please Click Here to contact our Customer Service Team or via WhatsApp (+51) 930224942.
The courier service actually depends on our fulfilment center. This is because our product is sourced from different countries to ensure that you get the best price for it. Courier services vary from country to country . Without a strong business establishment with the courier service we are unable to obtain cheaper rates thus in terms of speed we would lose to global marketplaces such as Amazon and so forth.
However, we would still ensure that you receive your package and provide insurance on your package in case of missing and lost package.
We do our best to reduce cost on your end so that you don’t have to pay high taxes/premiums to get your items ! If you place an order with us for multiple items it is more than likely going to be shipped in more than one package. Please allow some time for all of your items to arrive.
Shipping time varies by location. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States||7-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-60 Business days|
*This doesn’t include our 7-14 days processing time.
For more information please visit our Shipping & Delivery page.